Highlights / Key Themes

SPECIAL FOCUS DAY, 26TH MARCH 2012: THE GEOGRAPHY OF RETAIL: Expanding into the Russian regions and CIS.

Case studies from Russia and the CIS. Russian regional retailers – sink or swim? New for 2012: Spotlights on Ukraine and Kazakhstan.

LEGENDS OF RETAIL: Business models of the future

– how to turn challenges into success?

CEO DEBATE: INNOVATION IN RETAIL

– how can new solutions deliver results?

THE SHOP WINDOW OF THE FUTURE

- which shopping channels will appeal to customers in the next two years?

OPEN DIALOGUE ON STATE REGULATION

– how will regulatory challenges transform retail businesses?

ADDITIONAL SERVICES IN RETAIL

– how can they boost retailers’ profits? Case studies session.

‘QUESTION TIME’ DISCUSSION ON REAL ESTATE

The Russian retail property market – how to boost property portfolios? Join the discussion by posing your questions to our expert panel at the Forum.

TRAINING: INNOVATIVE APPROACHES TO MANAGING HUMAN RESOURCES

Dmitry Levitsky, retail guru and trainer at the Retail Training Group, will explain how to motivate staff without spending any money, ensuring increased financial gains each year.

QUALITY MANAGEMENT vs COST-CUTTING

– finding the optimal balance.

'MEET THE RETAILERS': SECTOR-SPECIFIC ROUNDTABLES

- hear information that would otherwise never be shared. Meet retailers from your specific sector and discuss the issues that matter most to you.

SHOPPERS VS CONSUMERS DISCUSSION

- how to motivate shopping decisions?

Key speakers

	Vladimir Salamatov Deputy Minister Ministry of Industry and Trade of the Russian Federation

	David Reiss Founder and Managing Director Reiss

	Peter Gyorffy Chairman of the Board M.Video

	Oleg Goncharov Director of Investor Relations Magnit

	Ilya Yakubson President DIXY Group