Delta Bank is the country leader in consumer finance by portfolio volume as well as its efficiency. High margin nature of the business, diversification and short average maturity of consumer finance portfolio combined with unique, tailored to the market risk management practices created innovative, stressproof business model. The model that generated constant cash flow allowing the Bank stay profitable even during the most distressed times at the YE2008 and throughout 2009. 1H09 net profit reached almost UAH 7 mio.
The Bank managed to repay in time all of its c. USD 390 mio foreign funding (substituting it mainly by accounts of domestic clients) when most of the other banks exposed to cross border funding contemplated restructuring or even defaulted. Currently the Bank has no foreign funding, runs perfectly matched currency and liquidity positions and will not tap international capital markets unless conditions improve.
The stress tested model generated above the market liquidity which well positioned the Bank to selectively penetrate corporate banking business. The innovative approach to doing banking in Ukraine allowed to attract from crisis hit competitors ever increasing number of customers for fees based services such as transactional banking and documentary operations. All these developments led the management to rethink the strategy for the Bank’s development and in 2009 the Bank actively started to offer its services to Ukrainian companies as a universal banking institution.

De Novo specializes in providing professional IT-services to the leaders of the dynamic segments in the Ukrainian market. De Novo experts have gained considerable experience the implementation of projects on corporate IT-suites examination, design, implementation and support. We use our own project methodology based on the best world practices, adapted to the realities of the Ukrainian market, which allows us reaching an absolutely new level of quality, cost and IT-projects risks management.
One of the key competitive advantages of De Novo is qualification and experience of its personnel. On average, a De Novo expert possesses at least 13-year-old experience in IT industry. Virtually all the company’s employees participated in large projects successfully implemented at the leading enterprises of their branch.

Areon Consulting expert team possesses many years practical experience in customer relationship business processes automation projects and has the best industry expertise in CRM in Ukraine. The company is focused on providing professional consulting services as far as CRM systems and Call Center / Contact Center implementation.
Deep understanding of market needs, rich practical experience and established partner relations with leading worldwide IT vendors provides Areon Consulting with the ability to effectively implement projects of any complexity in time proposing the best conditions for the customer.

Baker & McKenzie provides sophisticated legal advice to the world’s most dynamic global enterprises, and has done so for 60 years.
The first foreign law firm to open an office in Ukraine, we currently assist over 550 multinational companies, financial institutions and major Ukrainian enterprises in their domestic and international operations. Now have one of the largest legal practices in Ukraine, offering expertise (in close cooperation with our offices worldwide) on all aspects of business activities in the region including corporate law, banking and finance, securities and capital markets, venture capital, competition law, tax and customs, real estate and construction, labor and employment, intellectual property, and dispute resolution.
www.bakermckenzie.com

INYURPOLIS Law Firm (ILF) was established in 1994 and today is one of the leading law firms in Ukraine. The firm's five partners are in charge of 30 highly qualified lawyers. ILF successfully combines consulting and litigation practices. Such an approach allows ILF's attorneys to effectively perform on many markets, including the financial services market. Among the firm's clients are leading Ukrainian banks, insurance and financial companies. In today's financial crisis environment debt recovery becomes No. 1 service required by banks. Because of  ILF's resources the firm is able to work in all the regions of Ukraine and to come up with innovative solutions that satisfy the interests of its clients even in the most complicated cases (e.g. transfers of assets by debtors to other persons or entities, insolvencies, etc.).

As of the beginning of 2009, eCall had a market-share of 25% of the Ukrainian call centre market.
The eCall Contact Centre works on the basis of 650 operator work places with capacity to handle more than 350,000 contacts per day, with an effective three level system of project quality assessment.
The company provides direct marketing services, including database marketing, address/ address-less distribution, full services of inbound and outbound telemarketing & telesales.
eCall is the only Ukrainian commercial contact center with the technology platform IP Contact Center Enterprise 7.0 from Cisco, that uses Cisco and Microsoft software and equips its operator workplaces with Hewlett Packard, Dell and Cisco equipment.

The contacts:

eCall group

BC Forum Park Plaza,
9, Moskovsky av.
Bld. 4, 5-th floor, of.502
Kiev, Ukraine, 04073

tel.:    +380 44 581 11 50

fax:    +380 44 590 26 10

http://www.ecall.ua

Arzinger specializes in M & A, Corporate Law, Real Estate and Construction, Antitrust and Competition, Litigation and Arbitration, IPR, Tax, Banking & Finance, PPP, Public Procurement, Employment, Administrative Law, Capital Markets and IPOs. We serve clients operating in financial services, energy, real estate, pharmaceuticals, food & beverages, telecommunications, retail, aerospace, agriculture, and the infrastructure & transport industries.
 
Among Arzinger’s many clients are Porsche, Strabag, Schlumberger, Schwarzmüller, Claas, SSI Schäfer Shop, Porr, Big Dutchman, Aerosvit, Bayer AG, Bunge, Henkel Group, Standartbank, Citibank, Rheinmetall, Rhenus Logistics, Systems Capital Management, Blackstone, Wienerberger, Vienna Insurance Group, SHARP, YKK and Raiffeisen Evolution.

B. C. Toms & Co was the first Western law firm to open a Kyiv office in 1991. We have long standing expertise and experience in Ukrainian banking law, including advising on syndicated credits, all types of secured finance, trade finance and bank regulatory issues, representing Ukrainian and multinational banks and investors. For example, we successfully acted for an oil and gas company to complete the first successful project financing in Ukraine (funded by the EBRD). We also have experience handling restructuring, reorganisation and bankruptcy law matters, acting for lenders and debtors, including to document equity for debt swaps. We have represented creditors to collect from debtors and avoid being defeated by fraudulent conveyances of property to hide assets as well as to act for debtors that are threatened with insolvency in order to reach arrangements with their creditors and reorganise.

As of the beginning of 2009, Verdict company controls 29% of the Ukrainian market for debt collection services. The company administers more than 2.5 billion hrivna in debts, making it the Ukrainian collection market leader.
The company has over 900 employees with high professional skills in collecting debts at all stages and more than 100 skilled managers with European experience in the management of debt collection business.
The company provides all kinds of appropriate services: Early Collection, Hard Collection, Field Visiting, Skip Tracing, Legal Collection, Loss Recoveries and Factoring with the use of modern technologies based on its own call-centre (technology platform IP Contact Center Enterprise 7.0 from Cisco) and software Collect Strategy Manager from Experian.

The contacts:

BC Forum Park Plaza,
9, Moskovsky av.
Bld. 4, 5-th floor, of.502
Kiev, Ukraine, 04073

tel.:    +380 44 581 11 50

fax:    +380 44 590 26 10

http://www.verdict.kiev.ua

Law firm "Dinastia" began its activity in 2000 and for nine years has reached a leading position in the legal market of Dnipropetrovsk and Kirovograd. Since 2009 “Dinastia” has a representative office in Kiev. Today "Dinastia" has about forty employees and occupies half of the floor in a famous Dnipropetrovs’k skyscraper office - "Most-Business Centre" (2, Glinki str.).
The specification of firm are branches connected with the service of business structures: economic, corporate, tax law, the legal regulation of securities transactions, investments, agricultural production, customs clearance, finance, construction and real estate transactions, and of course all kinds of trials.
The client base of "Dinastia" has developed of large and average business representatives: commercial and industrial, agricultural conglomerates, large factories and carriers. There is also a group of foreign companies among our clients. Since 2008 the company has started to represent the interests of private persons.
www.dinasty.com.ua

Vasil Kisil & Partners is one of the leading and long-established law firms in Ukraine that has impeccable reputation, unique expertise and is providing top quality services to its clients.

Founded in 1992, the firm has assembled a talented team of experienced and skilled lawyers dedicated to the highest level of service adhering to internationally accepted professional and ethical standards.

We provide legal support to both Ukrainian companies operating abroad as well as foreign and international corporations doing business in Ukraine.

We specialize in matters that require diligently tailored solutions, extensive experience, and direct personal attention of partners working with a team of recognized professionals.

LLC UkrDebt is a leading modern high-tech collection company with operations throughout Ukraine. With the market share around 7%, UkrDebt is the largest collection company not affiliated with banks. At UkrDebt, we provide debt recovery services since 2007 through buying out distressed debt or recovering it on a commission basis. Our major clients are top Ukrainian retail banks and telecommunication companies. UkrDebt is a Member of Collection Business Association of Ukraine, associated with Federation of European National Collection Associations (FENCA). At UkrDebt, we adhere to the Code of Conduct of Federation of European National Collection Associations (FENCA).

Bankruptcy consulting center is a powerful tool to help banks with managing debts of insolvent clients.
In Ukraine debts recovering from borrowers is very difficult to manage.
To the moment when bank initiates judicial proceedings, debtor (borrower) already has sold his unpledged assets.
Peculiarities of the Law of Ukraine allow debtors to bilk the debt for several years legally.
Even if debtor (borrower) is passive in judicial proceedings, collection of pledged property by the bank can take more than a year.
Corrupt state executive department  sells pledged property on understatement of value.
Bank bears additional expenses to pay for jurists, collectors, bribes, official payments.
Amount of money received from selling of pledged property is not enough even to repay credit (a debt) and bank has to bear irrecoverable losses for reserves by credits, without any real opportunity to recover remaining debt.
In voluntary bankruptcy procedure the entire debtor's property is selling under the court’s control more expensive and faster than through the state executors.
Bank has priority right to receive money from selling its pledged property and does not have losses for  reserves by credits.
Voluntary bankruptcy is a compromise in debts adjusting for everybody: the state, a borrower, a bank.
www.bankam.net.ua

Ernst & Young is a global leader in assurance, tax, transaction and advisory services. Worldwide, our 144,000 people are united by our shared values and an unwavering commitment to quality. We make a difference by helping our people, our clients and our wider communities achieve potential.
In 1991 Ernst & Young was the first among international professional services firms to establish its practice in Ukraine. Ernst & Young in Ukraine (Kyiv and Donetsk offices) now employs more than 500 professionals providing high-quality services to a number of multinational corporations and Ukrainian enterprises. Further information about Ernst & Young can be found at www.ey.com/ukraine.

The American Chamber of Commerce in Ukraine (“Chamber”) is among the most active and effective non-government, non-profit business organizations operating in Ukraine. One of the Chamber’s principal activities is to represent the foreign investment community as well as to facilitate the entrance of potential new investors into the Ukrainian market. The Chamber advocates on behalf of their Members who are from more than 50 nations across the globe not only to the Ukrainian government, but also to all other governments, which are economic partners of Ukraine, on matters of trade, commerce, and economic reform. The Member organizations of the Chamber represent the largest strategic and institutional investors operating in Ukraine who have committed a majority of the foreign direct investment into this market. The Chamber’s diverse Membership base unites companies from a variety of regions and countries, including North America, Europe, Asia, Russia, and Ukraine.

Chamber Members collectively employ hundreds of thousands of Ukrainians, providing them with exposure to international business practices and the opportunity to develop into leading Ukrainian professionals. Chamber Members also bring international expertise and business knowledge to Ukraine, are among some of the largest taxpayers in Ukraine, and strive to be good corporate citizens.

Website: www.chamber.ua

The Analytical Banking Magazine

11 Sharikopodshipnikovskaya str., 115088, Moscow, Russia
The Analytical Center for Financial Information
Tel.: +7 (495) 747-60-64, 747-80-84.
E-mail: info@abajour.ru
Website: www.abajour.ru

The Analytical Banking Magazine is a respectable monthly magazine published since 1995. Over the last several years the magazine has been recognized as the most professional and popular edition in Russian banking industry. The magazine’s subscribers include heads of banks, insurance, financial and investment companies, government, representatives of the legislative and executive authorities from Russia, the CIS, the Baltic States and foreign countries.

«Expert Ukraine» Magazine - it is high-quality and up to date analytical information, necessary for the successful business.
The «Expert Ukraine» magazine is being presented in Ukraine since the 2004.

The information group «Expert Ukraine» carries out it’s activity simultaneously in several directions:

• Publishing: «Expert Ukraine» magazine
• Rating agency
• National committee IPO 

Website: www.expert.ua

Daily national business newspaper "Kommersant" is up-to-day and reliable information about major events in Ukraine and in the world. Political, financial, economical, cultural and sporting news. Every Friday "Kommersant" appears with a color supplement "Kommesant. Weekend", more than 40 times per year with supplements about major industry vehicles "Telecom", "Auto", "Finance", "Style", "Commercial estate", etc.     
http://www.kommersant.ua

«First Business» сhannel
04119, Kyiv, Yakira street, 13-B
tel: (044) 207-47-17 (16)
“First Business l Channel” broadcasting is supported by more than 350 cable operators all over Ukraine, potential audience is over 11 million. Broadcasting is also performed in East European countries, Baltic countries and North America. “First Business Channel” provides its viewers with the possibility to get actual economic news, the freshest information about  development of different industries 24 hours a day. There are 30 own projects, that come on air such as: news projects (“Business”, “Astrum daily”, “Information results ”); projects, that are dedicated to certain theme (“Auto-life”, Fashionline”, “IТ for your business”); industrial projects: (“Transport”, “Property. Interior. Design”, “Force field”); specialized projects: (“Finance”, “Companies and markets”, “Business Horizons”, “Mergers and Acquisitions”).
Watch “First Business channel” on-line:  http://www.fbc.net.ua

CEEMarketWatch is a subscription based, fully-integrated analytical network covering the emerging regions of Central and Eastern Europe, Middle East and Africa, and Latin America.
We provide the essential combination of reliable and timely information flow with in-depth macroeconomic and political research and analyses on Emerging Markets.

bne is the first business publication dedicated to covering finance, economics, politics and business in the dynamic markets of Central, Eastern and Southeast Europe. Our team of veteran journalists collectively have more than 50 years of reporting on the 17 countries of New Europe. bne goes beyond the headlines to provide in-depth reporting and incisive commentary that explains the "why" behind the "what" of current events. Sign up for a free month’s trial — just go to http://www.businessneweurope.eu click on a story and register.

Internet Securities, Inc. (trading as ISI Emerging Markets), was founded in 1994 and acquired by Euromoney Institutional Investor PLC in 1999. It delivers hard-to-get information on more than 80 emerging markets through its award-winning online Emerging Markets Information Service. It aggregates and produces unique content including full-text news articles, financial statements, company information, industry analyses, equity quotes, macroeconomic statistics, and market-specific information, which are derived directly from more than 16,000 local and global publications.

TT-TOTAL is an online, in-depth multiple source intelligence and information platform in both English and Russian, covering 30 countries from Central Europe to Central Asia, and 44 sectors from aerospace and defence to metals and mining. With detailed coverage of news on over 700 companies and nearly 400 business and political figures in the region, TT-TOTAL offers unrivalled speed and flexibility to its subscribers. The service is provided by Templeton Thorp, the definitive independent market specialist for all forms of intelligence, business and political information, and due diligence in the former Soviet Union and Central, Southern and Eastern Europe.

Website: www.tt-total.com

ESG Communication group is  a leader in business-content production
ESG Communication group means:
18 TV programs which are broadcasted by 7 national TV companies
Communication services:
   - Development of PR strategies and implementation of PR programs
   - Creating positive images for companies, goods and brands.
   - Gaining and retaining the trust of investors, managing corporate reputation.
   - Cooperation with state institutions and public organizations.
   - crisis prevention and response PR
   - image-making for public persons
   - management of social projects
   - mass-media cooperation
Production of business content:
   - corporate video
   - presentation video
   - advertising materials (TV spots)
   - slide-shows and video catalogues
   - educational films
   - technological films, video instructions
   - video reports  
“Ukrainian business resource”  www.ubr.ua
www.esg.ua

FASTER THEN TELEVISION
MORE CONVENIENT THEN RADIO
MORE INTERESTING THEN THE PRESS
Operational and accessible resource of accurate information about business and economics: video from the scene, direct speech of Ukrainian business leaders, actual video-comments of the experts.
Ukrainian Business Resouce contains: - это:
• www.ubr.ua Internet portal on your computer;
• TV channel UBR on the AMOS satellite;
• PDA-version in your mobile;
• Radio news on FM.

Business Ukraine is a monthly English-language current affairs magazine published in Kyiv by Open Borders Media. It is widely read throughout Ukraine's business, governmental and diplomatic communities and aims to provide independent analysis of Ukraine's politics and economy.

The Interfax-Ukraine News Agency, which belongs to the Interfax Information Service International Information Group, has been working on the Ukrainian market for political and economic information since 1992. Over the period, the agency has won a reputation for being the most reliable and qualified supplier of up-to-the-minute and objective information.
Among the agency's clients are the leading mass media, the biggest corporations, investment funds, banking and financial institutions, state organizations and structures.
News from Ukraine wired through the Interfax Agency's network reaches clients around the world. Currently, the agency offers over 40 economic, financial and political information products in three languages – Ukrainian, Russian, and English.
The agency constantly expands and updates its services by offering clients new products on various branches of industry and innovatively polishing its existing information services.
What is more, you can gain free-of-charge 10-day trial access to any chosen service by applying to Maksim Urakin at urakin@interfax.kiev.ua, or through www.interfax.com.ua, or by just telephoning (+38 044) 270 6574/75.

Over the past 17 years BUSINESS has become the newspaper of choice for the Ukrainian businessman. Over this period, BUSINESS has not only moved with the march of history, but has helped to make history. Today, BUSINESS magazine represents an info-analytical supermarket. It means that reader can find useful only for him information: Ukrainian business news, most recent information from legislative and executive authorities, marketing and management innovations and events, culture and auto news, popular individuals. All supermarket`s “goods” are dedicated for giving the most useful and topical political and economic information for daily business processes.  BUSINESS has helped the new, emerging middle class of Ukraine, the creators of the country, to establish themselves and to find their feet.
Website: www.business.ua

Ukrainian National Mortgage Association (UNIA)
UNIA unites 37 organizations actively operating at the finance and property markets. We represent over 90 percent of the Ukrainian mortgage lending sector in terms of outstanding mortgage loans.
The ultimate objective of creation and operation of UNIA is to promote multy-aspect development of mortgage relationship and dissemination of the mortgage finance system across Ukraine. UNIA is a member of the European Mortgage Federation.

"Деньги+" (money) - the business analytical newspaper where professional reviews of the currency and share markets are being published, reviews of offshore jurisdictions, business and financial news, investments’ recommendations, materials about the world money elects and the largest swindles. For the participants of the exchange tenders the unique heading - "Lessons for the trader" is widely submitted.
Website: www.dengi-info.com 
01030, Kyiv, B.Khmelnitskogo str., 33/34 off.6
Tel.: (044) 230-86-77

www.citynews.net.ua

ЛІГА.net (http://www.liga.net/) - it is a portal of Informational Agency LigaBusinessInform. Reliable and operative source of business information for people who are making decisions in business and governance, starting from medium-level manager and deputy corps. 

Contact information:
tel.: (044) 585-24-04; e-mail: marketing@liga.net 

CONTRACTS - an influential business weekly journal
Experience, traditions, trust - 19 years in the market of printed mass-media.

Advantages of CONTRACTS before other information sources:
* CONTRACTS give the system, dosed out and carefully selected business information
* CONTRACTS write about experience of the best companies
* The best top-managers of the country share with CONTRACTS the strategy
* CONTRACTS display the major market tendencies     
   
Periodicity of output - weekly;
Format - 64-96 color pages of a format 235х297 mm;
Circulation – 68 000 copies;
Language - Russian and Ukrainian;

The address: 03680, Kiev, Bojenko str. , 84
Phone: +3 8 044 391-51-75
URL: www.kontrakty.ua; www.kontrakty.com.ua
E-mail: gazeta@gc.kiev.ua

http://kontrakty.com.ua/gvard/ 

INTELLECTUAL BANK

Russia, 125047, Moscow 22, bldg 2, 3-nd Tverskaya-Yamskaya str.
Tel +7 (495) 251-1435, 251-0493
Fax + 7 (499) 978-8772
E-mail: info@int-bank.ru
http://www.int-bank.ru 

Intellectual Bank is the open knowledgebase on banking IT-related data. So far there are no analogous projects in Russian web.

The goal of IB is to present the knowledge in the most convenient way in terms of search and reading. Each text coming into the database is indexed by banks, solution providers, solutions and titles mentioned. Reading the article from our site the user can see the reference about any market player or IT product referred. Both information technologies and banking markets are very dynamic. To keep up we refresh our database daily.

This pace allows us not only collect huge market data but also reflect the dominant development trends. We create the unique analytical content on IB pages as they are filled with the original materials only (prepared by experts of Finans Media or written by FM special order).

FINANCE Emerging Europe - Corporate Finance in Emerging Europe
FINANCE Emerging Europe covers the entire range of CFO responsibilities in three sections:Leadership, Structured Finance, and Mergers & Acquisitions.
The magazine is intended for CFOs as well as other corporate finance and private equity executives from Emerging Europe (EE) and abroad who are already investing or seeking investments in EE.

Have a look at: www.finance-ee.com

Contact:
Steven Arons
Managing Editor
FINANCE Emerging Europe
_____________________
Mainzer Landstrasse 199
60326 Frankfurt, Germany
T +49 - (0)69 - 7591-2490
F +49 - (0)69 - 7591-3224

www.investgazeta.net

www.capitaltimes.com.ua

«DELO» the daily business newspaper which the audience confide.
«DELO» publish honest and independent news for the readers which are interested to be informed about daily news, current situation and progress of ukrainian business.
News, Interviews, reports about markets and tendencies. Exclusive interviews with experts, their view and projection, background stories about successful business, companies and consultants which are involved in ukrainian business.
Audience
DELO audience are well educated, progressive, social active, open minded and innovation oriented.
Decision makers like Politicians, Top-Manager and Owners of  the biggest Companies, Bankers and Financiers.
Active and western orientated audience which are looking for change in format and style for news and most important development around the globe.
Independent Information and Quality for active and thinkingly decision maker.
Published since 19th October 2005 / Days of Publication: Monday – Friday  / Format: А3 (289 х 420 мм) / Language: Russian  / Copies: 20 190

Project ”Corporate management”  combines  two leading  Russian web-sites www.cfin.ru  and www.marketing.spb.ru, which are devoted to management, financing, investments, marketing.  There are more than 50 000 pages of useful information in the project’s library.   Access to all publications is free.
The publisher of the internet-project  is the «Alt-Invest» company

www.legalweekly.com.ua

TRISTAR.com.ua - Your financial navigator!
Here you can find current news from financial and economic markets of Ukraine and Commonwealth of Independent States.
Analytics and opinions of experts, professional commentaries according to financial sector. Insurance companies and banking institutions catalouge.

Carte Blanche is an information and analytical magazine about card business, newest bank’s technologies and market trends. It includes card market developments, international and local payment systems, card solutions and equipment, ID-cards, e-commerce, security, cards in telecommunications, Internet, transport, loyalty systems etc. It is targeting senior industry executives, bankers, service providers, managers.

Adam Smith Conferences Linkedin group is a network building platform for professionals in the industries we cover. Join this group to keep up-to-date with our events and the business opportunities they offer.